On desktop - Please click "OPEN AS PAGE" in the upper-left corner to expand the view
IMPORTANT NOTE: This case study is still being written.
SUMMARY
LemonAid is a mobile app that helps people in need find and discover food options in their local area.
TABLE OF CONTENTS
CONTEXT
Problem
Research
Analysis
PROCESS
Ideation
Vision
Design
RESULTS
Solution
Takeaways
Future
Problem
Goals
Behavior
Frustrations
Research
Through phone interviews and face-to-face contextual inquiry conversations, we collected information from a soup kitchen, a shelter, a food bank and a university food service business.
Soup kitchen
Soup kitchen meal
Shelter meal menu
Analysis
Affinity Grouping
Key Findings
- People want a variety of food. Most of them care about what they eat. However, most teenagers don't care.
- Over 50% people throw away more than half of the food they get from either soup kitchen or the shelter.
- Food presentation matters, especially for kids. They will be happier eaters if the food looks good.
- There is no space for individual (mostly homeless people) to store or cook food. It is also an issue for community services and organizations who receive food donations.
- Homeless people are not able to pick up food from food pantry because that's too much to carry, and they have no place to store.
- Food expires. How to provide food to the people in need in time before it goes bad is a big topic.
Ideation
How Might We's
To transfer the problems into design opportunities, we asked several HMW questions to brainstorm solutions and transferred them into scenarios.
How might we empower people to create their own healthy meals?
How might we reduce the food waste at food bank, kitchen soup and food pantry?
How might we provide secure food storage or place to prepare the meal people really want to eat?
We decided to create an app or website for homeless and low income people who need information to access food options nearby. We called it "LemonAid".
Vision
Design
Solution
Takeaways
Future
About LemonAid
Problem
Outcome
Deliverables
✅ User research
✅ Personas
Tools Used
🔨 Trello
Want To Know More about Lemonaid?
PDF Tickets (2 Column)
PDF Tickets (2 Column)
PDF eTickets
Live Event Tickets
#research#IXD#UI
Responsive Web Ticket Platform
Responsive Web Ticket Platform
Web App
Live Event Tickets
#research#IXD#UI#devDraft
Box Office Ticket Platform
Box Office Ticket Platform
Web App
Live Event Tickets
#research#IXD#UI#dev#usability-testing
New Case Study (2 Column)
New Case Study (2 Column)
Daupler.com Marketing Website (2 Column)
Daupler.com Marketing Website (2 Column)
Website
#UI
AI-Powered Service Request Chatbot (2 Column)
AI-Powered Service Request Chatbot (2 Column)
Chatbot
Draft#UI#IXD#usability-testingPassword Protected
UniversityTickets - The Importance of Barcode Redundancy on PDF Live Event Tickets
UniversityTickets - The Importance of Barcode Redundancy on PDF Live Event Tickets
PDF eTickets
Live Event Tickets
#research#IXD#UI
Call Center Location Input
Call Center Location Input
Web App
For Super Investigation
For Super Investigation
Citizen Notification Management
Citizen Notification Management
Dashboard
Dashboard
Web App
Call Center Answering Guidance
Call Center Answering Guidance
Web App
Nexus
Nexus
Design System
Lighthouse
Lighthouse
Design System
Scheduling
Scheduling
Web App
RMS
RMS
Web App
Learning Community
Learning Community
Web App
#UI#UX
Engage 2.0
Engage 2.0
Web App
Admin Settings
Admin Settings
Web App
Team Admin Enhancements
Team Admin Enhancements
Web App
Digest
Digest
Email
Daupler.com Marketing Website
Daupler.com Marketing Website
Website
#UI
Teams
Teams
Dispatch Assist
Dispatch Assist
Web App
Select Projects
Coming Soon
Citizen Engagement
Citizen Engagement
Web App
Draft#UI#IXD#usability-testingPassword Protected
View Full Portfolio
View Full Portfolio
Multilingual City Notification Tool
Multilingual City Notification Tool
Web App
#UI#IXDPassword ProtectedDraft
Compliance System
Compliance System
Web App
Draft#UI#IXD
AI-Powered Service Request Chatbot
AI-Powered Service Request Chatbot
Chatbot
Draft#UI#IXD#usability-testingPassword Protected
UniversityTickets - Event Ticket Seat Selection for Users with Colorblindness
UniversityTickets - Event Ticket Seat Selection for Users with Colorblindness
Web App
Live Event Tickets
Coming Soon#research#IXD#UI#dev
Improved usability of ticket scanning app
Improved usability of ticket scanning app
Mobile App
Live Event Tickets
Coming Soon#IXD#UI