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Summary
TABLE OF CONTENTS
CONTEXT
Problem
Research
Analysis
PROCESS
Ideation
Vision
Design
RESULTS
Solution
Takeaways
Future
‣
About CLIENT
Problem
Outcome
Deliverables
✅
Tools Used
🔨
Want To Know More about PROJECT?
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Box Office Ticket Platform (2 Column)
Box Office Ticket Platform (2 Column)
Web App
Live Event Tickets
#research#IXD#UI#dev#usability-testing
Responsive Web Ticket Platform (2 Column)
Responsive Web Ticket Platform (2 Column)
Web App
Live Event Tickets
#research#IXD#UI#dev
Mobile food-discovery app for those in need
Mobile food-discovery app for those in need
Mobile App
Non-Profit, Community Services
#research
Responsive Web Ticket Platform
Responsive Web Ticket Platform
Web App
Live Event Tickets
#research#IXD#UI#dev
Backup: Fixed PDF Ticket Scanning Issue for University Events, 15% Accuracy ↑
Backup: Fixed PDF Ticket Scanning Issue for University Events, 15% Accuracy ↑
PDF eTickets
Live Event Tickets
#research#IXD#UI
Box Office Ticket Platform
Box Office Ticket Platform
Web App
Live Event Tickets
#research#IXD#UI#dev#usability-testing
New Case Study (2 Column)
New Case Study (2 Column)
Password Protected
New Case Study (2 Column)
New Case Study (2 Column)
AI-Powered Service Request Chatbot (2 Column)
AI-Powered Service Request Chatbot (2 Column)
Chatbot
#UI#IXD#usability-testing
Improved Task Flows for Avid Kindle eBook Readers
Improved Task Flows for Avid Kindle eBook Readers
Mobile App
eBooks
#research#IXD#UI#usability-testing
Fixed PDF Ticket Scanning Issue for University Events, 15% Accuracy ↑
Fixed PDF Ticket Scanning Issue for University Events, 15% Accuracy ↑
PDF eTickets
Live Event Tickets
#research#IXD#UI
Call Center Location Input
Call Center Location Input
Web App
For Super Investigation
For Super Investigation
Citizen Notification Management
Citizen Notification Management
Dashboard
Dashboard
Web App
Call Center Answering Guidance
Call Center Answering Guidance
Web App
Nexus
Nexus
Design System
Lighthouse
Lighthouse
Design System
Scheduling
Scheduling
Web App
RMS
RMS
Web App
Engage 2.0
Engage 2.0
Web App
Admin Settings
Admin Settings
Web App
Team Admin Enhancements
Team Admin Enhancements
Web App
Digest
Digest
Email
Teams
Teams
Dispatch Assist
Dispatch Assist
Web App
Select Projects
Coming Soon
AI-Powered Citizen Chatbot, 90% Cost Reduction
AI-Powered Citizen Chatbot, 90% Cost Reduction
Chatbot
#UI#IXD#usability-testing
Improved usability of ticket scanning app
Improved usability of ticket scanning app
Mobile App
Live Event Tickets
#IXD#UI
