RESUME / CV2018-09-04T16:32:16+00:00

Resume


Download PDF Version


Detailed, passionate, ambitious tech-fluent designer. Collaborates with product owner, subject-matter experts, and developers to create optimal solutions to meet user needs. Communicates ideas through wireframes and clickable prototypes.

 WORK EXPERIENCE

UniversityTickets
[white-label SaaS box office ticketing software for colleges] UI/UX Designer
Remote – September, 2014—Present

  • Designed new features, iterated on existing features, and made improvements for usability to all areas of UniversityTickets’ powerful box office admin software, including complex, data rich areas: POS cart & reports
  • Currently expanding style guide into a design system in Sketch for better consistency across products & features
  • Designed a complete, responsive refresh of the core product: a powerful white-label, web-app ticket system used by 100’s of schools and over 100,000 customers annually
  • Presented a clickable prototype developed from wireframes for a new responsive POS terminal; defended design decisions and integrated team feedback
  • Optimized admin menu structure used by hundreds of users internationally for better information architecture
  • Collaborated with several teams to wireframe a new PDF ticket which reduced scan errors by 15%
  • Wireframed an improved ticket-scanning app, integrating user research observations & customer support logs
  • Updated the complete admin menu UI with new and improve styling for buttons, panels, data tables, and data alignment; Results provided in less than 3 days

Plenty2Do via Upwork.com
[community events and activities calendar for seniors] Freelance UI/UX Designer
Remote – Dec 2016

  • Collaborated with Product Owner on wireframes
  • Created clickable prototype using HTML + CSS

SKILLS

  • Design: UI/UX Design, Information Architecture, Design Systems, Wireframing, Prototyping, Video Editing
  • Wireframing: OmniGraffle, Adobe Comp CC, sketches
  • Prototyping: Invision, HTML+CSS, paper, Axure
  • Visual: Sketch, Photoshop
  • Front-end Development: LESS, Bootstrap
  • Workflows: Agile, JIRA, JIRA Service Desk
  • Beginning knowledge: SQL, Jquery, Javascript, WCAG standards

EDUCATION

Conferences Attended
2015 — Present
ConveyUX ’15, ConveyUX ’16, UXPA ’16, Smashing Conference ’17, ConveyUX ’18

Lynda.com
2014—Present

  • UX Design: 3 Creating Personas
  • Foundations of, UX: Content Strategy
  • Sketch Essential Training
  • OmniGraffle 6 Essential Training
  • UX Foundations: Information Architecture
  • Interaction Design Fundamentals

State University of New York at New Paltz
Bachelor of Science (B.S.), Marketing
New Paltz, NY – 2009—2013

Victoria University
Marketing Coursework
Melbourne, Australia – Jul/2010—Dec/2010

I am a member of the Interaction Design Foundation, the world’s largest UX Design learning community.